Refund & Subscription Policy

Last updated: January 2026

This Refund & Subscription Policy applies to PhantomID, a product operated by NexoraGaming.
At the time of PhantomID Beta, no paid subscriptions or payments are required to create or use a PhantomID account.
This policy is provided to outline how subscriptions and refunds will be handled once paid features become available.

1. Current Status (PhantomID Beta)

PhantomID Beta is free to use.

This policy will become effective when paid plans are introduced.

2. Future Subscriptions

In future versions of PhantomID, optional paid subscriptions may be offered, including premium features or enhanced services.
Before any subscription becomes active:

Pricing and billing terms will be clearly displayed
Subscription details will be provided prior to purchase
Users will be required to explicitly opt in

3. Billing and Renewal (Future)

When subscriptions are introduced:

Subscriptions may be billed on a recurring basis (monthly or annually)
Renewal terms will be clearly communicated at the time of purchase
Users will be able to manage or cancel their subscription through their account

4. Refund Policy (Future)

Unless otherwise required by law:

Subscription fees will generally be non-refundable
No refunds will be issued for partial billing periods
Refund requests may be reviewed on a case-by-case basis in exceptional circumstances

Any applicable refund conditions will be clearly stated at the time of purchase.

5. Cancellation

When subscriptions are available:

Users may cancel their subscription at any time
Cancellation will stop future billing
Access to subscription features may remain active until the end of the current billing period

6. Changes to This Policy

This policy may be updated when subscription features are introduced or modified.
Any changes will be posted on this page with an updated revision date.

7. Contact

If you have questions about subscriptions or refunds, you can contact us at:
contact@nexoragaming.com